Privacy Policy

Last Updated: 12/16/2025

At Motilox, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

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1. Information We Collect

We collect information you provide directly to us, including:
– Name and email address when you create an account
– Billing information and payment details when you make a purchase
– Information you provide when contacting customer support
– Usage data and browsing behavior on our website

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2. How We Use Your Information

We use the information we collect to:
– Process your orders and deliver purchased products
– Send you order confirmations and download links
– Respond to your questions and provide customer support
– Send marketing communications (if you’ve opted in)
– Improve our website and product offerings
– Prevent fraud and ensure website security

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3. Payment Information

We use secure third-party payment processors (Paystack and flutterwave) to handle all transactions. We do not store your complete credit card information on our servers. Payment data is encrypted and processed according to PCI-DSS standards.

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4. Cookies and Tracking

Our website uses cookies to:
– Remember your preferences and login status
– Analyze website traffic and user behavior
– Provide personalized content and recommendations
– Enable shopping cart functionality

You can disable cookies in your browser settings, but this may limit some website features.

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5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:
– Payment processors to complete transactions
– Email service providers for newsletters (if subscribed)
– Analytics services to improve our website
– Law enforcement if required by law

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6. Data Security

We implement industry-standard security measures to protect your personal information, including:
– SSL encryption for all data transmission
– Secure servers and regular security audits
– Limited employee access to personal data
– Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

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7. Your Rights

You have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate information
– Request deletion of your account and data
– Opt-out of marketing communications
– Download your data in a portable format

To exercise these rights, contact us at [your-email].

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8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

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9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

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10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

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11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

IG: MOTILOX

We will respond to privacy inquiries within 48 hours.

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GDPR Compliance (for EU customers)

If you are located in the European Economic Area, you have additional rights under GDPR, including:
– The right to withdraw consent at any time
– The right to lodge a complaint with a supervisory authority
– The right to data portability
– The right to object to processing

For GDPR-related requests, contact us at contact@motilox.com .